The first thing Heather Mackey wants someone to know about her boutique real estate firm is not about herself. It’s about her agents. “I work for my agents, who are incredible people,” she says. “We all take personal approaches to selling real estate, but everyone is part of a team, supporting and learning from each other.”
They also do a lot of listening, with the goal of understanding how best to help clients with their real estate needs. They call it the “Mackey Method,” ensuring attentive, hands-on collaboration with every buyer and seller each step of the way.
After 14 years in the real estate business, Mackey opened her own company a year and a half ago. Mackey Realty serves North and South Carolina with a client driven-foundation and a personable, forward-focused approach. A mom of three girls, Mackey has been in Charlotte for over 20 years and loves harnessing the knowledge of her network for the benefit of her clients. From neighborhood details like traffic to schools, she enjoys sharing everything they need to know for that most important decision of buying a home.
“We believe clients are like family,” Mackey says. “I love meeting different types of people and learning more about their lives and goals. And I love to tell the story of Charlotte. It has something for everyone.”
Mackey agents are dedicated, resourceful and responsive. In today’s chaotic, tight real estate market, they strive to make the process fun and rewarding for clients, while offering strategic expertise and continuous communication throughout. “The industry is different from anything any of us have ever seen,” she says. “You have to embrace and appreciate it.”