After 70 years in the industry, Queen City Audio Video & Appliances was more than prepared to meet the obstacles brought on by the pandemic, including those frustrating supply-chain setbacks. Early on, the local, family-owned and-operated business overstocked its inventory and expanded its warehouse operations, moving to a new 100,000-square-foot space.
“The most enjoyable part of my day is seeing the dramatic growth of our business,” says Roddey Player, Queen City president and CEO. “We have an inventory position second to none.”
Founded in 1952 by Woody Player, Queen City has six stores and more than $20 million in local inventory. In addition to outstanding, expert customer service, the company offers same-day or next-day delivery for many products. Customers can choose from more than 70 top-rated brands of appliances, as well as TVs, mattresses and grills. The Queen City Home Store in Pineville also offers furniture and beautiful home accessories.
Three generations of Players work at the company, each bringing unique skill sets that allow it to adapt and prosper. Player points to the 100-plus employees and the relationships they foster as the key to the company’s success and longevity.
Queen City is dedicated to serving the community. To celebrate its 70th anniversary, it plans to pack 70,000 meals each for Carolinas charities and Ukrainian children and to support schools with needed back-to-school supplies.