Establishing and maintaining trust with customers is paramount when owning a security company. It’s a hefty responsibility owners Lanier and Rush Shull IV don’t take lightly.
“People want to feel confident they’re doing everything they can to keep their homes, businesses and families safe,” Lanier says. “We feel honored to provide that peace of mind.”
Founded by J. Rush Shull III and Don Gordon in 1971, Custom Security specializes in residential security and fire detection systems with home automation integration, surveillance solutions, and commercial fire alarm, access control and surveillance system services.
As Charlotte has grown, so have the crime rates, making the need for security more important than ever. The company ensures it stays up to date with trends and developments in the ever-changing industry, working often with builders in high-end construction.
But it’s Custom’s systems, professional customer service and monitoring capabilities that differentiate it from competitors. Many of its employees have been with the company for years, allowing them to establish long-term, personable relationships with customers.
“There’s a reason we’ve been in Charlotte for more than 50 years,” Rush says. “We’ve built a solid reputation and a company that plays a crucial role for homeowners and businesses.”
Custom Security Inc.
315 Rensselaer Ave., Charlotte, NC 28203
704.375.4365 | customsecurityinc.com