Lingering is encouraged at RH Charlotte’s new gallery and rooftop restaurant.
by Cathy Martin
In an era where brick-and-mortar stores are shrinking or closing altogether, California-based RH is betting big — make that huge — on the in-person shopping experience. At the company formerly known as Restoration Hardware’s new Charlotte gallery, shopping is only part of the draw. Sure, you can peruse silk shag carpets, RH’s bestselling “cloud” modular sofas or artworks from actor Portia de Rossi’s General Public collection. But RH Charlotte, The Gallery at Phillips Place (the store’s official name) beckons you to come in and stay for a while.
Outside the gallery entrance, twin loggias surrounded by boxwood hedges invite you to sit down and relax on lounges accented with soothing fountains, tidy succulents and candlelit lanterns. Upon entering the 50,000-square-foot space — more than seven times the size of RH’s original Phillips Place location — you’ll find two floors dedicated to the brand’s luxury home furnishings. The first floor houses RH’s classic Interiors collection, while second-floor showrooms display the brand’s Modern collection and an expansive design atelier, where a team of interior designers can help you navigate seemingly endless selections of neutral-hued rugs, window treatments, bed and bath linens, hardware, and furniture finishes.
California-based RH debuted the design-gallery concept in 2015 with the opening of RH Chicago in the city’s Gold Coast district. The Charlotte gallery occupies the space left vacant when Dean & DeLuca exited in 2018.
“RH Charlotte represents the RH of the future,” Chairman and Chief Executive Officer Gary Friedman says. “We don’t build retail stores. We create architecturally inspiring spaces that activate all of the senses and cannot be replicated online.”
Aside from the sheer vastness and grandeur of the space, what distinguishes RH Charlotte is the glass-enclosed rooftop restaurant, a bright, greenery-filled atrium dripping with sparkly chandeliers and flanked by open-air lounges for guests needing a shopping break or waiting for a table. The restaurant serves breakfast, lunch and dinner during regular store hours — currently there are no extended hours for late-night stargazing.
Early diners might choose the RH scramble (farm eggs with creme fraiche, avocado and chives) or smoked salmon with cucumber, pickled onion and cheese. Lunch and dinner selections include salads and sandwiches such as the truffled grilled cheese, lobster roll and RH Burger. There are shareable boards of meats and cheeses, a shrimp cocktail, and burrata flown in from Italy. Diners wanting a heartier meal might order the roasted half chicken with garlic confit and potato puree or a 16 oz. charred ribeye steak. Wines by the glass or bottle and a small beer selection are available, as are coffee, tea and fresh-pressed juices. SP
RH Charlotte is located at 6903 Phillips Place Ct. Check with the store for hours.